To order - 1-800-385-0437

Magento Commerce

 

PRIVACY AND SECURITY POLICY

IZZY & ALI respects your privacy. Consistent with our commitment to providing you a satisfying and helpful shopping experience, we have found that collecting personal information (defined below) helps us better understand the products and services most helpful to you. We may change or add to this Privacy Policy at any time without notice, so we encourage you to review it periodically. IZZY & ALI reserves the right to vary this policy state by state as required by law. By purchasing our products or using our services or SITE, you consent to the collection, use and disclosure of your personal information in accordance with the following Privacy Policy. Please read this information carefully. If at any time you do not agree to the terms of this Privacy Policy, please do not use this Site and refrain from purchasing from us.
Our products are available for sale in many department and specialty stores, as well as other websites. Personal information collected in these other channels is not provided to IZZY & ALI.COM. This Privacy Notice does not address the information practices of department or specialty stores or other websites in which our products are sold. Department and specialty stores, as well as other websites may have their own privacy notices or policies, which we strongly suggest you review when you provide them with your personal information. We are not responsible for the department or specialty stores', or other websites personal information practices.


Use of Information Collected by Us 
IZZY & ALI.COM collects two types of information when you purchase products and gift cards about users: "Personal Information" (such as name, email address, mailing address, phone number, and payment card information) and "Aggregate Information" (such as information about how many users log on to our Site on a daily basis or frequency of customer visits to the Site).
We use customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests. We may also use this information to make offers to you, to help us target specific products and services to you, and to help us develop and improve our Site and tailor our Site to your interests.


Order-related and Promotional Surveys, Sweepstakes, Electronic newsletters, Mobile Marketing, Blogs, Customer Reviews and Email to a Friend
You agree that IZZY & ALI.com is authorized to transmit email to you for the purpose of informing you about your particular transaction. In addition, IZZY & ALI.com and its affiliates may offer electronic newsletters and promotional emails to those who have agreed to receive emails during registration or directly from our email sign up form; mobile marketing communications by submitting your mobile telephone on this website; and you may be able to participate in surveys, sweepstakes and other promotions. If you choose to participate in these promotions, we may ask you for information such as your name, email address, postal address and telephone number. We use the information you provide to administer our contests, sweepstakes and other promotions. We also may use the information to communicate with you about our products, services and promotions. Unsubscribe and opt out instructions are included in each promotional email. Additionally, you may be able to submit comments to blogs we host on this website as well as Customer Reviews of products you purchase. You may include personal information in your comment, and you also may submit your name with your comment. We use your name to identify you as a commenter.
You may be able to share certain content from this website with your friends. To send information to your friends, we ask for your friends' and your email addresses. We use this information only to fulfill your request. We do not retain the information you provide in connection with this feature, except to send the requested content. We will not include any other advertisements within the messages sent to your friends.

Information Collected Online by IZZY & ALI.com
Individuals may choose to provide personal information through this website and through our Customer Service line. Personal Information is collected online when users voluntarily register with IZZY & ALI.com to purchase items, receive electronic newsletters, use community and communication services, answer surveys and enter contests and other promotional opportunities provided on IZZY & ALI.com and when users utilize the "Email to a Friend" feature. We also maintain a record of your product interests and purchases online.


Aggregate Information Collected Online by IZZY & ALI.com
Aggregate Information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, frequency of Site visits, Site pages you access most frequently or search terms you enter. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information. For example, the number of people who shopped at IZZY & ALI.com during a specific time period or the number of people who shopped at our Site who are 25 years of age is Aggregate Information that does not personally identify a specific user. IZZY & ALI.com collects Aggregate Information, as may be permitted by applicable law.

Other Ways We Obtain and Use Information
In addition to the ways we collect information about you described above, we also may obtain information about you from third parties. We may use your personal information to provide you with products or services you request (such as tailoring services or merchandise returns), enhance your shopping experience and communicate with you about our products, services and promotions. In addition, we may use your personal information for internal purposes, such as fraud and theft prevention, accident reporting, development and administration of our Site, data analytics, and compliance with our legal obligations, policies and procedures.


Information We Collect by Automated Means
We obtain certain information by automated means when you visit our website, such as the IP address of the device you use to connect to the Internet and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors and understand what products and services you might prefer. We collect this information through various means, such as "cookies" and "web beacons."

Cookies

Like many companies, we use "cookies" on this website. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, to preserve the contents of your virtual shopping bag between visits. We also use cookies to measure activity on the site and determine which areas and features of the site are the most popular.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our site features. For example, if you turn off cookies or refuse them, you will not be able to make purchases on the site.

Web Beacons

Certain pages on this website contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). Web beacons are used for internal purposes, such as to obtain the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page. We also retain service providers who use web beacons to assess the effectiveness of our email communications and learn what pages our visitors viewed.

Information We Share
We do not sell or otherwise disclose Personal Information and Aggregate Information about our customers, except as described herein. We may share the personal information you provide to us with our affiliates, licensees and joint venture partners for the purposes described in this Privacy Notice. We also may share the information with our service providers who perform services on our behalf based on our instructions, as well as reputable third party organizations to contact consumers for marketing and promotional purposes. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Notice. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.


Links to Other Sites
This website may contain links to other sites for your convenience and information; such links may be to advertisers, content providers or other companies who may use our logo and/or style as a result of a co-branding agreement, these sites may be operated by companies not affiliated with IZZY & ALI.COM. Linked sites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated IZZY & ALI.COM., any use of those sites, or the privacy practices of those sites IZZY & ALI.COM does not control the content that appears on these sites or take any responsibility for their content, nor should it be implied that IZZY & ALI.com endorses or otherwise recommends such sites or their products or services offered.


How We Protect Personal Information
We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on this website against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. We use Secure Sockets Layer ("SSL") technology to protect the transmission over the Internet of your payment card data. You can check the security of your connection by looking at the URL line of your browser.

Updates to Our Privacy Notice
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the site to notify you of any significant changes to our Privacy Notice and indicate at the top of the notice when it was updated.


Children and Privacy

IZZY & ALI.com is concerned about the safety of children when they use the Internet, and understands that children may not understand all the provisions of our Privacy Policy or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the sites their children visit.
Our Site and affiliate sites are not directed to children under the age of 13, and we will never request personally identifiable information from anyone whom we know to be under the age of 13 without verifiable parental consent. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files.

Additional Information

No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of IZZY & ALI.com to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, neither IZZY & ALI.com nor any of our service providers can ensure or warrant the security of any information you transmit to us over the Internet. Any such transmission is done at your own risk.

Limitation on Liability

IN NO EVENT SHALL IZZY & ALI.COM, ITS PARENT OR ANY OF THEIR AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF THESE ENTITIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Security

Izzy & Ali  protects your online order and registration information by using Secure Sockets  Layer (SSL) technology. When you register, you will be asked to set up an  account and provide an email address and password. You must provide an  appropriate email address and password to access account information. In order  to protect your personal information further, you should be careful about  providing your password to others.

 

RETURN POLICY

Izzy & Ali will gladly authorize returns of UNUSED MERCHANDISE within 7 days of receipt of your order. We will email you a prepaid FedEx shipping label to send the merchandise back to us. Returns will be refunded in the original method of payment. Your return request must be made within 7 days of when your order was delivered and we must receive the merchandise back at the warehouse within 15 days of when the authorization was issued. Do not send items back through other means or without obtaining a return authorization as your package may be sent back to you. 
PLEASE NOTE: CLEARANCE ITEMS MAY NOT BE RETURNED OR EXCHANGED.  All clearance item purchases are final sale.
Izzy & Ali guarantees against manufacturer's defects within 60 days of purchase. Regular wear and tear does not qualify.

 

CONSUMER SHIPPING POLICY

United States (48 contiguous United States)  UNFORTUNATELY AT THIS TIME, WE DO NOT SHIP TO P.O. BOXES

We strive to get your merchandise to you as quickly as possible. Most orders are shipped the next business day after they are placed. We use FedEx ground shipping for all orders in the continental US. Orders arrive within an estimated 5-7 business days. Once an order has left the Izzy & Ali facility, it is in the care of FedEx. Izzy & Ali is not liable for any errors made by these services.

Hawaii and Alaska Customers

The cost for shipping is $24.95 for each item in the order. Items going to Hawaii and Alaska  are shipped via UPS Air and arrive within an estimated 7-10 business days.

 

 CONTENT AND RIGHTS POLICY

Rights   

The  content of this web site includes copyrighted materials, trademarks and other  proprietary information, which may include, without limitation, text, software,  photos, video, audio visual recordings, graphics, music, and sound. The  selection, coordination, arrangement, and enhancement of such content, as well  as in the content original to Izzy & Ali, or its parent or affiliates, are  protected by copyright. All rights are reserved. Use of any of our trademarks,  service marks, or names as metatags on other web sites is prohibited.   You  agree not to encumber, license, modify, publish, copy, sell, transfer,  transmit, or in any way exploit, any of the content on this web site, nor will  you attempt to do so. You agree not to copy, redistribute, publish or otherwise  exploit material which you download from this web site without the express  prior written permission of Izzy & Ali. You further agree and acknowledge that  you shall not

Content

Content  on this site is Izzy & Ali's or its parent or affiliates proprietary information  or the proprietary information of the party that provided the information to  us. Izzy & Ali or such other parties retain all rights, title, and interest in  that material and content. You may not copy, distribute, republish, upload,  post, or transmit this content without getting our approval in writing first.  If you modify or use the site in ways that Izzy & Ali has not approved in  writing, you violate our intellectual property rights. acquire any ownership rights by downloading material from this  web site.